Return Policy

Digital Course Access

All courses and resources are delivered digitally. Access begins immediately after enrolment is confirmed. Because digital content cannot be returned, refunds are limited as described below.

Cooling-Off and Cancellations

• You may request a cancellation and full refund within 14 days of purchase if you have not completed more than 20% of the course content or attended a live workshop.
• After the 14-day window or once substantial content is consumed, refunds are not available. We can assist with course transfers where appropriate.

Live Sessions and Workshops

For scheduled live sessions, you may reschedule once with at least 24 hours' notice. Missed sessions without notice are non-refundable.

Technical Issues

If technical problems prevent access to purchased content, contact us within 7 days of purchase. We will work to restore access or provide an equitable solution, which may include extension of access or a partial refund where applicable.

How to Request a Refund

To request a refund or cancellation, provide your order reference, purchase date, and reason for the request using the contact details below. Eligible refunds are processed to the original payment method within 7–10 business days after approval.

Contact

Ghimnaxxquazl
156 Clapham Park Rd, London SW4 7DE, United Kingdom
Message code: reachus@ghimnaxxquazl.world
Phone: +44 203 907 6464

Updates to This Policy

We may update this Return Policy to reflect changes in services or legal requirements. The revision date will be noted at the top of the page.